Intern Amazon Sales Support

Join our team at Helen of Troy and make an immediate impact on our trusted brands: OXO®, Hydro Flask®, Osprey®, Braun®, PUR®, Vicks®, Honeywell®, Hot Tools®, Drybar®, Curlsmith®, and Revlon®, and Olive & June®. Together, we build innovative and useful products that elevate people's lives everywhere every day. 

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent! 

Position: Intern Amazon Sales Support (6 months)

Department: E- Commerce

Work Location: Bussingy Hybrid (work 3 days onsite)

Work Type: Temporary- 6 months contract, Full time (42 hours per week)

What you will be doing: 

Helen of Troy is seeking a AMAZON SALES SUPPORT Intern to support our EMEA Online Sales team across our portfolio of leading brands in Home & Outdoor. This internship offers a hands-on opportunity to support the Account Manager optimized sales and activation on Amazon across 10 marketplaces.  

Amazon is the world biggest online window shopping. This role holds a pivotal position with a direct influence on sales growth and the brand's visibility on Amazon. Additionally, the Amazon Sales Support is in charge of supporting critical aspects such as Amazon case logs, and on notifications, and automated email requests that can instantly impact results and performance. 

You are looking for a first professional experience in line you’re your studies (Marketing, Management, Communications or equivalent) and need a practical experience. You are flexible, able to prioritize, proactive and can work with a good level of autonomy. With hands-on and solution-driven attitude, you possess good communication skills making you a strong team player.  

Responsibilities: 

Implementation 

• Taking charge of catalogue maintenance & supervision, liaising with the content team to ensure timely and accurate uploads of NPD.

• Managing Amazon case logs, notifications, and automatic email requests, streamlining operational workflows with the right internal stakeholders 
• Reviewing Amazon business metrics, including: PCOGS, net receipt, LBB, and VLLT.  Data that will be used by the Account Manager to provide strategic guidance for the team

• Developing and leveraging analytics tools to gather and dissect KPIs.
• Becoming the support of enhancements in traffic, dealing with operations and conversion rates.

• Measuring the success of innovative test-and-learn deals and initiatives to elevate commercial performance, monitoring market-wide price enforcement for both 1P and 3P
  Owning insightful analysis to drive Strategic Decisions and present to Leadership team 

• Ensuring Product Detail Pages adhere to cutting-edge industry UX standards together with COE. 

• Following the execution of the best utilization of digital sales tools to drive sales enhancements. (deal visibility, BTR, SiteMerch.)

Reporting and KPIs 

• Assisting with tracking and compiling performance data on digital content (e.g., visibility, engagement, conversions). 

• Supporting the preparation of internal reports by gathering metrics and formatting presentations for review. 

• Conducting periodic competitor analyses and generates comprehensive reports for strategic decision-making 

🗝Skills needed to be successful in this role:  Essential:

• Fluent in English (spoken and written), French a plus.
• Excitement about joining a midsize yet growing company with fast-growing brands!

Minimum Qualifications: 

• University degree with an understanding of Marketing
• Adept at utilizing IT tools, MS Office, PowerPoint, Word, Excel

Preferred Qualifications: 

• Marketing Degree or similar online marketing sales experience

What do we offer?

• 💻 Flexible work policy with regards to working hours and work from home
• 🎁 Employee discounts on all our EMEA products
• 💪 Lunch and Learns
• 👌 The chance to work in an international, diverse, and inclusive environment!

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you. 

#LI-Hybrid

#LI-AC1

Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.

At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.